Who is Walnut Telecom?
To provide value for our clients through extensive support, impartial consulting and strong relationships while offering telecom solutions that are beneficial for our clients.
Discovery, planning, negotiation, implementation and management for complex voice and data solutions for our clients.
Maintaining an outstanding relationship with our clients is critical to our success; the majority of our business comes from referrals.
Walnut Telecom Group specializes in providing telecom consulting solutions for small, medium, large and enterprise businesses.
Who we are...
Walnut Telecom Group is a direct channel partner with many carriers that allow us to provide pricing, support, billing for our clients. Because Walnut Telecom Group does not technically “work” for a carrier, it can represent multiple carriers and therefore can maintain a “consultative” approach to the way we work with our customers. Our only real concern is that the solution is the right one for the needs of the customer.
What we do...
Walnut Telecom Group is a Telecommunication Solution Consulting Firm who focuses on the supplying voice and data telecom solutions to its clients. Our process starts with the discovery of the applications and goals of our clients to determine the best solution and recommendations based upon those needs. We have extensive experience in complex network solutions for voice, data, VoIP, audio and web conferencing, managed solutions, disaster recovery, and hosting solutions. Our direct relationships with carriers, service providers and technology companies create a beneficial relationship for our clients.
How we help companies...
Walnut Telecom Group’s focus is in line with what our customers are trying to do, which is to cut costs and create efficiencies. Direct carrier sales team’s get paid on a one time basis for each sale, their focus is to sell you something so they can meet their quota and keep their job. They are not compensated on an ongoing basis for the management of the account unless there continues to be a new sale made. Once the sell is made, there is a snapshot of the total revenue associated for that sale. The sales person can only be compensated if that revenue continues to grow. If the revenue is written down because the pricing needs to be adjusted, the sales team takes a big hit to their compensation. Sales people are not driven to lower pricing which puts them in direct conflict with what customers are so often trying to do. The old adage… sales people’s behavior is driven by their compensation plan is so true. This is why you see a lot of energy around a new sales team trying to win “new business” but not the same energy level around incumbent sales teams trying to “maintain” business. Walnut Telecom Group is compensated on a residual basis to keep you a happy customer so this revenue stream does not go away.